Privacy Policy

Last updated: 27 May 2026

This Privacy Policy describes how FormaBella ("the website", "we", "us" or "our") collects, uses and discloses your personal data when you visit, use our services or otherwise interact with us through www.formabella.si (the "website") (collectively, the "services").

In this Privacy Policy, "you" and "your" refer to you as a user of the services, whether you are a website visitor, a client or another person whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technical solutions or legal requirements. The updated version will be published on this page with the date of the latest update.

HOW WE COLLECT AND USE YOUR PERSONAL DATA

To provide our services, we collect and have collected personal data from various sources over the past 12 months, as described below. The data we collect and use varies depending on how you interact with us.

In addition to the specific purposes set out below, we may use information we collect about you to:

  • communicate with you
  • provide and improve our services
  • organise consultations, meetings and other services
  • send newsletters and content if you have subscribed
  • comply with legal obligations
  • protect our rights and the security of the website

WHAT PERSONAL DATA WE COLLECT

The types of personal data we collect depend on how you use our website and services.

Information we collect directly from you may include:

  • first and last name
  • email address
  • telephone number
  • information you share when booking an appointment or signing up for services
  • information you provide through contact forms
  • communications with us by email or other channels

Some website features may require you to provide certain information. If you choose not to provide it, you may be unable to use those features.

USAGE DATA

We may automatically collect certain information about how you use the website ("usage data"). This may include:

  • IP address
  • device and browser information
  • pages visited
  • time of visit
  • how you use the website
  • other technical information about your interaction with the website

We may use cookies and similar technologies for this purpose.

THIRD-PARTY SERVICES

We also use third-party services to operate our business. These providers may process certain personal data on our behalf:

MailerLite
We use MailerLite for email marketing, sending newsletters and managing our mailing list.

Calendly
We use Calendly to book consultations and meetings. Through it, we may collect your contact details and information you voluntarily share when booking an appointment.

Google Analytics
We use Google Analytics to monitor visits and improve the website. It collects anonymous website usage information.

We handle all information obtained through third-party providers in accordance with this Privacy Policy.

HOW WE USE YOUR PERSONAL DATA

Providing services
We use your information to organise and deliver our services, communicate about bookings, meetings and consultations, and provide support.

Communicating with you
We use your information to answer questions, send information and provide user support.

Email marketing
If you subscribe to newsletters or other content, we may send you emails with news, offers or content. You can unsubscribe at any time using the link in the email.

Analytics and service improvement
We use data to analyse website usage, improve the user experience and optimise the website's performance.

DATA SECURITY

We protect your personal data with appropriate technical and organisational measures. However, no system for transmitting or storing information over the internet is completely secure.

COOKIES

This website uses cookies for:

  • the proper functioning of the website
  • analytics
  • improving the user experience

Most browsers accept cookies automatically, but you can remove or block them in your browser settings.

HOW WE DISCLOSE PERSONAL DATA

We may share your personal data:

  • with service providers acting on our behalf, such as MailerLite, Calendly and Google Analytics
  • where required by law
  • to protect our rights or security
  • where you give your consent

We do not sell your personal data.

DATA RETENTION

We retain your personal data for as long as necessary for the purpose for which it was collected, or as required by law.

YOUR RIGHTS

Under the GDPR, you have the right to:

  • access your data
  • rectify inaccurate data
  • have your data erased
  • restrict processing
  • data portability
  • withdraw consent
  • object to the processing of your data

You can exercise any of these rights by contacting us using the details below.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

CHILDREN'S DATA

Our services are not intended for children, and we do not knowingly collect children's personal data.

INTERNATIONAL DATA TRANSFERS

As we use certain international service providers, such as MailerLite, Calendly and Google Analytics, your data may also be processed outside your country of residence, always in accordance with applicable data protection law.

COMPLAINTS

If you have questions or complaints about the processing of your personal data, please contact us using the details below. You also have the right to lodge a complaint with the competent data protection authority.

CONTACT

If you have questions about this Privacy Policy or the processing of personal data, you can contact us at:

info@formabella.si

FormaBella
Alna d.o.o.
VALJANI 2A
SROKI, 51216 VIŠKOVO
CROATIA